Refund policy
In-Store Purchases
Because our pieces are pre-owned, consigned, and often one-of-a-kind, all in-store sales are final. We encourage you to take a good look, try things on, and ask any questions before purchasing.
Because our pieces are pre-owned, consigned, and often one-of-a-kind, all in-store sales are final. We encourage you to take a good look, try things on, and ask any questions before purchasing.
Online Purchases
We know shopping secondhand online is a little different! Online purchases may be returned within 10 days of delivery.
We know shopping secondhand online is a little different! Online purchases may be returned within 10 days of delivery.
Items must be returned in the same condition they were received, with all tags attached and no signs of wear, washing, alteration, or use.
Customers are responsible for return shipping, and original shipping costs are non-refundable. If we made a mistake with your order or significantly missed something in the description, please reach out and we'll make it right.
A Note About Pre-Owned Pieces
We do our best to photograph and describe each item accurately, including any noticeable flaws. A little character and normal wear are part of shopping pre-loved, so please review photos, descriptions, and measurements before purchasing.
We do our best to photograph and describe each item accurately, including any noticeable flaws. A little character and normal wear are part of shopping pre-loved, so please review photos, descriptions, and measurements before purchasing.
Final Sale
Items marked Final Sale cannot be returned.
Items marked Final Sale cannot be returned.
Thank you for shopping secondhand and supporting our consignors!